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FAQ
Need help with your order or have a question about one of our products? Please get in touch with our support team via support@heyshape.co.
Do you ship overseas?
Yes, we ship all over the world. We provide free worldwide shipping. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7 to 12 days. Delivery details will be provided in your confirmation email.
Why do you need my ID number?
South Africa and South Korea require ID numbers for import/export regulations. Your ID number will be solely used for the purpose of shipping your product.
Need help with your order?
Our team is here to help you, get in touch with us via support@heyshape.co